iPhone – hardware faults

What to do when your iPhone has no sound

Is your iPhone's speaker not working? It doesn't ring, and you can hear callers and music poorly or not at all? Here are tips that solve 90% of iPhone sound problems.

Does it ever happen that:

  • you can't hear the person on the other end clearly, or the call hisses and crackles?
  • when you listen to music through the iPhone's speaker, the sound cuts out or isn't as good as it used to be?
  • your phone doesn't ring (you can't hear an incoming call)?

Here are a few tips to try before you set off for a repair shop:

No sound on iPhone

The most common fixes for iPhone speaker problems

  • Check that the phone isn't in Silent mode or connected to another device via Bluetooth

Does that sound too basic? Perhaps, but how many times have you switched the sound to silent mode at the cinema and left it that way until you noticed the missed calls?
Likewise, check for a connection to Bluetooth headphones in Settings > Bluetooth.

  • Check whether the speaker really is to blame

Connect headphones to the phone. Does the sound play without any problems? Then it really is the speaker that isn't working.

  • Fix the sound settings on the device

Go to Settings > Sounds. Drag the "Ringer and Alerts" slider to the left and to the right.

Note: if the "Ringer and Alerts" control is greyed out, the speaker really will most likely need repairing.

Does the speaker need repairing? Come and see us or send us your device by courier! We're specialists in Apple products.

✆ 607 855 558
✉ info@appleguru.cz
Seifertova 683/83, Prague 3 - Žižkov

  • Restart

A force restart helps with most sound problems. The procedure differs from model to model, so read our guide to resetting an iPhone. Why do we list this fix only after the previous points? Frequent "hard resets" aren't good for the device, so use one only once you've exhausted the other options.

  • Clean the receiver and the speakers

Don't skip this step even if one of the steps above gets the device working again. Looking after your phone regularly not only keeps it working properly but also extends its lifespan.

How do you clean it properly?

Forget sharp objects and toothpicks, and don't blow into the phone either. The best tools for cleaning these delicate parts are fine, thin brushes or a single-tuft toothbrush (unused, of course).

Soft, lint-free cloths are also suitable for cleaning phones and other electronic devices (you can buy them in shops that sell iPhones or in repair shops, or else at an optician's). At a chemist's you can also buy wet wipes made specially for electronics, which disinfect the device as well. It's worth remembering that phones, mice and keyboards tend to be the biggest collectors and network providers of viruses and bacteria. We should give them almost the same care as our hands.

And just like a car after the winter, a phone is best entrusted to professionals once a year. This simple care will repay you handsomely in a longer-lasting device.

How much does professional iPhone cleaning cost?

At appleguru.cz a complete mechanical clean costs from 290 Kč

Time to get your pride and joy spick and span? Come and see us! We're specialists in Apple products.

✆ 607 855 558
✉ info@appleguru.cz
Seifertova 683/83, Prague 3 - Žižkov

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