MacBook – hardware faults

How do you prepare for a MacBook repair?

How do you choose a MacBook repair shop and prepare for your visit? How to back up your data and which documents to bring. Choose the experts and come prepared.

How do you prepare for a MacBook repair?

Is your MacBook not working as it should, and you're getting ready to visit a repair shop? Before you set off, we have a few tips for you.

Faulty keyboard or display

Backing up

Before you head to the repair shop, it's definitely a good idea to back up your data. You should be doing this regularly. That way you avoid the risk of losing data if the device suddenly develops a fault or is even stolen. Regularly backing up your stored data is one of the basics of Mac maintenance.

There are several ways to save your data in macOS.

Backing up with Time Machine is a feature built right into your Mac. It makes a comprehensive backup of all your files, including apps, music, photos, emails, documents and system files.

Another option, and one of the simplest, is backing up via iCloud. Your data syncs across all your devices and you can access it on your iPhone, iPad, iPod touch, Mac and PC, and on the web at iCloud.com.

How to back up data on a Mac is covered in detail in our separate article.

How to get your Mac ready for repair

Before visiting the repair shop, we recommend taking the following steps. Your information will then be safe and you'll save time.

  1. Regular backup, see above
  2. Documents and login details
    Have your Apple ID password and personal ID ready. You should also know your macOS password.
    Ideally, bring your proof of purchase with you as well. This is always easier if you bought your device online - you'll find the proof of purchase in the order history of your shopping account.
  3. Book in with a reliable repair shop
    You can read our tips on choosing the right repair shop or come straight to us. You can also conveniently send us your device for repair by courier.

Looking for a reliable Mac repair shop? Come and see us! We specialise in Apple products.

✆ 607 855 558
✉ info@appleguru.cz
Seifertova 683/83, Prague 3 - Žižkov

Diagnostics

Every MacBook you bring in or send to us by post first goes through careful diagnostics. Based on the results, we'll propose the best solution in terms of both price and quality, and carry out the required work while you wait, maintaining Apple's manufacturing quality.

A repair with us = a benefit for you

Our repair shop offers a range of benefits that both new and existing customers will appreciate. These include discounts for fans of our Facebook page, student discounts, volume discounts, discounts on your next purchase, and apps provided free of charge with your repair. There really is a lot on offer! We look forward to your visit.

You'll find the MacBook repair price list at this link

Book a repair

Choose your device and repair, or just give us a call.

Repair you can pick more than one

Choose a device first.

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Book a repair

We will get back to you and confirm the time. Prefer to call? 607 855 558

Repair you can pick more than one

Choose a device first.

By sending the form you agree to the processing of personal data.